TERMS & CONDITIONS
1. Your booking – a booking form must be completed and signed where indicated by each person on the Tour.
The person who signs the form shall be deemed to act as the agent for all persons shown on the form and his/her signature binds all such persons including the signatory jointly and severally to the booking terms and conditions. This agreement is covered by Australian law.
2. Deposit payment – paid at the time of making your booking.
Please note: Deposits are Non refundable unless we cancel the tour.
If you need to cancel your booking, it must be advised at least 90 days prior to the start date of the tour.
You may transfer your deposit to another Erin Hill Tour within 12 months. Please consider carefully because if we have no tours to suit, you will lose your deposit.
3. Balance of payment – you must pay the balance of the cost of the course at latest, 90 days before your arrival.
If you do not we, reserve the right to treat your booking as cancelled in which case you are still liable to pay us 100% of the total course fee.
4. Travel Insurance - It is essential to have Travel Insurance which covers emergencies, accidents, hospital costs, medical or health emergencies, extra accommodation, flight changes by yourself or your airline.
We will be there to help you get to wherever you need to go, but we are not responsible for any outcomes.
5. If you cancel your booking – if you or any member of your party wish to cancel your booking or any part of it once confirmed you must do so by giving written notification to us; the person who signed the form must also sign the letter/email.
•Please take Travel Insurance to cover cancellation of your tour for any reason.
•Any cancellations must be refunded by your Insurance company.
•It’s essential that clients take out appropriate travel insurance to be covered for all possibilities.
6. Misadventure – We accept no responsibility for any loss, damage or health issues you may suffer during the period of your course due to accident, illness, bodily injury, loss of equipment or belongings.
If for any reason you arrive on a tour late or need to leave the tour earlier, costs of transport are your responsibility.
7. Your course reservation – on receipt of your reservation request and booking form we will speedily advise whether we are able to make the reservation requested and if we are able to do so we will send you written confirmation with details of the amount payable in accordance with condition 3 above.
8. We may change your course – on occasions it may be necessary to amend the arrangements for your course and we reserve the right to do so at any time. If your tutor is unable to take a lesson at any time, we reserve the right to have someone else follow the sketch program already set. In these events we will inform you as soon as possible.
9. Although it is unlikely, if we cancel your course – we reserve the right in any circumstances to cancel your course. In this event we will advise you as soon as possible and we will do our best to offer you an alternative course or date and if not accepted a total refund of your deposit will be made.
10. Force Majeur – Deposit refunds do not apply when your course is cancelled as a result of risk of war or threat of war civil strife, industrial dispute, terrorist activity, natural disaster, pandemics, fire of adverse weather conditions and similar events beyond our control.
11. Physical capability - Erin Hill Sketching and agents require a minimum level of physical fitness.
Enough to carry your own bags in the open street and up stairs if necessary.
On the tour we may need to walk several kilometres to reach sketch locations then stand (if there is no seating) at the location for quite some time.
Please sign that you are fit enough to be on the course. If not we reserve the right to ask you to leave the course at your own expense.
A small portable folding stool is a good investment.
Air conditioning is usually, but not always available.
In the historic European hotels and grand maisons with thick stone walls may make this unnecessary.
I have read and agree on behalf of myself and all other persons shown on this booking form, with the Terms and Conditions and other information supplied by you in your brochure/website.